Privacy Policy

Naikee Engineering (“Naikee”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, communicate with us, submit an enquiry, request our products or services, or otherwise interact with us.

We aim to collect only the information we need, use it responsibly, and keep it secure.

1. Who We Are

Naikee Engineering is an electrical engineering company providing electrical control panels, automation systems, power distribution solutions, and smart monitoring technologies.

For the purposes of applicable data protection laws, Naikee Engineering acts as the entity responsible for processing personal data collected through this website and our related business interactions.

Legal entity name: [INSERT LEGAL ENTITY NAME]

Registered office: [INSERT REGISTERED ADDRESS]

Website: [INSERT WEBSITE URL]

Privacy contact: [INSERT PRIVACY EMAIL ADDRESS]

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

• Our website and its forms

• Contact and enquiry forms

• Requests for quotations or product information

• Business communications

• Emails, telephone calls, and other communications with us

• Events, exhibitions, conferences, and industry interactions

• Recruitment or career enquiries, where applicable

• Our social media and digital channels, where this Policy is referenced

• Other legitimate business interactions with Naikee

This Policy does not apply to websites, platforms, or services operated by third parties, even where we provide links to them.

3. Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data.

Contact Information

This may include:

• Name

• Email address

• Telephone or mobile number

• Company name

• Job title or professional role

• Business address

• City, state, and country

Enquiry and Business Information

When you contact us regarding our products or services, we may collect:

• Information contained in your enquiry

• Project requirements

• Product or system requirements

• Information about your organisation

• Project location

• Preferred timelines

• Budget or procurement information, where voluntarily provided

• Other information necessary to respond to your request

Communication Information

We may retain information contained in communications you send to us, including emails, enquiry forms, feedback, and correspondence.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website. This may include:

• IP address

• Browser type

• Device type

• Operating system

• Approximate location derived from technical information

• Pages visited

• Referring website

• Date and time of visits

• Website interaction and usage information

Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Make our website function properly

• Remember preferences

• Understand website usage

• Improve website performance

• Measure marketing or campaign effectiveness

• Maintain website security

You can control certain cookies through your browser or, where available, our cookie preference controls.

4. How We Collect Personal Data

We may collect personal data:

• Directly from you when you submit a form

• When you contact us by email or telephone

• When you request a quotation or product information

• When you communicate with our team

• When you interact with us at an event or exhibition

• Automatically when you use our website

• From publicly available professional or business sources

• From third parties where there is a legitimate business purpose or other lawful basis for obtaining the information

We do not intentionally collect personal data that is unnecessary for the purposes described in this Policy.

5. Why We Use Your Personal Data

We may process personal data for the following purposes:

Responding to Enquiries

To respond to questions, requests, enquiries, quotation requests, and product or service requirements.

Providing Products and Services

To understand project requirements, provide proposals, deliver services, coordinate projects, and maintain business relationships.

Business Communications

To communicate with customers, prospective customers, suppliers, consultants, contractors, partners, and other business contacts.

Improving Our Website and Services

To understand how our website and services are used and improve their functionality, content, performance, and user experience.

Marketing

Where permitted by applicable law and, where required, with your consent, we may send information about our products, services, events, announcements, or other business updates.

You may opt out of marketing communications at any time.

Security and Fraud Prevention

To protect our website, systems, business, employees, customers, and other users against fraud, misuse, unauthorised access, security incidents, and other unlawful activity.

Legal and Regulatory Compliance

To comply with applicable laws, regulations, legal processes, contractual obligations, and lawful requests from competent authorities.

Internal Business Operations

To maintain records, administer our business, manage relationships, conduct internal analysis, and support legitimate operational requirements.

6. Consent

Where applicable law requires consent for processing personal data, we will obtain consent in an appropriate manner and for a specified purpose.

Where processing is based on consent, you may withdraw your consent at any time by contacting us using the details provided in this Policy.

Withdrawal of consent will not affect processing that was already carried out lawfully before the withdrawal.

Where you withdraw consent, certain services or communications may no longer be available where the information is necessary to provide them.

7. Accuracy of Information

We take reasonable steps to ensure that personal data processed by us is accurate and relevant for the purpose for which it is used.

You are responsible for providing accurate information and informing us when relevant information changes.

If you believe information we hold about you is inaccurate or incomplete, you may contact us and request correction.

8. How We Share Personal Data

We do not sell personal data.

We may share personal data where reasonably necessary for the purposes described in this Policy, including with:

Service Providers

Third-party providers that help us operate our business or website, such as:

• Website hosting providers

• Cloud storage providers

• Email and communication platforms

• CRM and enquiry management platforms

• Analytics providers

• Website development and maintenance providers

• Marketing or communications platforms

• Cybersecurity and IT service providers

Such providers may process personal data only as necessary to provide services to us and subject to appropriate contractual or legal safeguards.

Professional Advisors

We may share information with professional advisors such as lawyers, accountants, auditors, insurers, and consultants where reasonably necessary.

Business Partners and Project Participants

Where necessary to fulfil a project or business requirement, information may be shared with contractors, consultants, suppliers, technology partners, or other relevant project participants.

Legal and Regulatory Authorities

We may disclose personal data where required or permitted by applicable law, regulation, court order, governmental authority, or other lawful process.

Business Transfers

If Naikee undergoes a merger, acquisition, restructuring, sale of assets, financing, or similar transaction, personal data may be transferred as part of that transaction, subject to applicable law.

9. Third-Party Services

Our website may use third-party technologies and services.

Depending on the website configuration, these may include:

• Website hosting and infrastructure providers

• Analytics platforms

• Form and CRM providers

• Email service providers

• Content delivery networks

• Security services

• Embedded media or map services

• Social media integrations

These third parties may collect or process information in accordance with their own privacy policies.

Where appropriate, we will provide users with information or controls relating to third-party cookies and similar technologies.

10. Cookies

Cookies are small files placed on your device when you visit a website.

We may use:

• Essential cookies required for website functionality

• Preference cookies used to remember settings

• Analytics cookies used to understand website usage

• Marketing cookies, where applicable and permitted

You may disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required by applicable law, we will request consent before placing non-essential cookies or similar technologies.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Provide requested products or services

• Maintain business and transaction records

• Respond to enquiries

• Maintain legitimate business relationships

• Meet legal, accounting, tax, contractual, or regulatory requirements

• Resolve disputes

• Prevent fraud or misuse

• Protect our legal rights

When personal data is no longer required, we will take reasonable steps to delete, anonymise, or otherwise securely dispose of it, subject to applicable legal or contractual retention requirements.

12. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Depending on the nature of the information and the risks involved, these measures may include:

• Access controls

• Authentication mechanisms

• Secure hosting and infrastructure

• Encryption where appropriate

• Security monitoring

• Backup procedures

• Restricted access to personal data

• Internal security practices

• Vendor and service-provider controls

No method of transmission or storage can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through unsecured communication channels unless specifically requested by us.

13. Personal Data Breaches

If we become aware of a personal data breach, we will assess the incident and take appropriate steps to contain, investigate, mitigate, and remediate it.

Where required by applicable law, we will notify affected individuals and relevant authorities within the prescribed timeframes and in the manner required by law.

14. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including the right to:

• Request information about the personal data we process about you

• Request correction of inaccurate or incomplete personal data

• Request deletion of personal data where legally applicable

• Withdraw consent where processing is based on consent

• Request information about how your personal data is being processed

• Raise a grievance regarding our handling of personal data

• Nominate another individual to exercise your rights in accordance with applicable law

Certain rights may be subject to legal limitations, exemptions, or verification requirements.

15. How to Exercise Your Rights

To exercise your rights or raise a privacy-related request, contact us at:

Email: [INSERT PRIVACY EMAIL]

Subject: Privacy Request

To protect your information, we may need to verify your identity before processing certain requests.

We will respond to valid requests within the period required by applicable law.

16. Grievance Redressal

If you have concerns about how we collect or process your personal data, you may contact our designated privacy or grievance contact.

Privacy / Grievance Contact:

Name: [INSERT NAME / DESIGNATION]

Email: [INSERT EMAIL]

Address: [INSERT ADDRESS]

We will review and address complaints in accordance with applicable law and our internal procedures.

17. Children’s Data

Our website and services are intended primarily for businesses, professionals, organisations, and other adult users.

We do not knowingly seek to collect personal data from children except where permitted and required for a specific lawful purpose.

Where applicable law imposes additional requirements relating to children’s data, we will comply with those requirements.

18. International Data Transfers

Some of our service providers or technology platforms may process personal data outside India.

Where personal data is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and any restrictions or requirements imposed by the Government of India.

19. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal data.

20. Direct Marketing

Where permitted by applicable law, we may use your contact information to communicate information about Naikee, our products, services, events, projects, or industry updates.

You can opt out of marketing communications at any time by contacting us or using an unsubscribe mechanism included in the communication.

Opting out of marketing will not prevent us from sending essential communications relating to an existing business relationship, transaction, enquiry, contract, or service.

21. Business Contacts

Because Naikee operates primarily in the B2B environment, we may process professional contact information belonging to representatives of companies, contractors, consultants, developers, infrastructure organisations, suppliers, and other business entities.

This may include names, professional email addresses, job titles, company details, and business telephone numbers.

Such information is used for legitimate business purposes, including responding to enquiries, managing relationships, providing proposals, and communicating about relevant products and services, subject to applicable law.

22. User Responsibilities

When submitting personal data to Naikee, you should ensure that:

• The information you provide is accurate

• You have the authority to provide information relating to another individual where applicable

• You do not knowingly submit confidential or sensitive information through public website forms unless specifically requested

• You notify us if information previously provided needs to be corrected

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make material changes, we may provide an appropriate notice through our website or other communication channels.

The updated Policy will be published on this page with a revised “Last updated” date.

24. Applicable Law

This Privacy Policy is governed by the laws of India.

Applicable privacy and data protection requirements may include the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable laws and regulations, as amended or replaced from time to time.

The DPDP framework provides for the processing of digital personal data while recognising individuals’ rights and the legitimate purposes for which personal data may be processed. The notified Rules provide additional requirements concerning consent, security safeguards, breach notifications, and other compliance matters. (Meity)

25. Contact Us

If you have questions about this Privacy Policy, your personal data, or our privacy practices, please contact:

Naikee Engineering

[INSERT LEGAL ENTITY NAME]

[INSERT REGISTERED ADDRESS]

Email: [INSERT PRIVACY EMAIL]

Website: [INSERT WEBSITE URL]